Terms of service

Terms of Service

Last Updated: July, 1st 2026

Welcome to ovyza.com (“Website,” “we,” “our,” or “us”). These Terms of Service govern your use of our website and your purchase of products from ovyza.com. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website.

1. Account Terms

To access certain features of ovyza.com, you may create an account by providing accurate and complete information.

You are responsible for:

  • Maintaining the confidentiality of your account details and password

  • Providing accurate personal information

  • All activities performed through your account

You must notify us immediately if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that contain false information, violate these terms, or misuse our services.

2. Pricing and Payment

All prices displayed on ovyza.com are listed in  Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change product prices at any time

  • Correct pricing errors or inaccuracies

  • Update offers, discounts, or promotions without prior notice

Payments must be completed through the available payment methods provided on our website.

By placing an order, you confirm that:

  • The payment information provided is accurate

  • You are authorized to use the selected payment method

  • You agree to complete the transaction

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information on ovyza.com are accurate.

However:

  • Product colors may vary slightly depending on device screens

  • Minor differences may occur due to manufacturing variations

  • We do not guarantee that all product details will always be completely error-free

If you receive a product that differs significantly from the description, please contact us at info@ovyza.com.

4. Order Acceptance

After placing an order, you will receive an order confirmation. This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to reasons including:

  • Product availability issues

  • Incorrect pricing or product information

  • Payment issues

  • Suspected fraud or misuse

If your order is cancelled after payment has been received, eligible refunds will be processed according to our refund policy.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines provided on our website.

Delivery timelines may vary due to:

  • Shipping partner delays

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed delivery caused by incorrect address information.

Shipping details:

Shipping Partner: Shiprocket

Estimated Delivery Time: 1-8 Days

6. Returns and Refunds

We want our customers to have a satisfactory shopping experience. Returns, exchanges, and refunds are subject to our return policy.

Customers must:

  • Request a return within 5 days of receiving the product

  • Ensure the product is unused and in original condition (where applicable)

  • Provide order details and supporting information

Refunds, if approved, will be processed through the original payment method or another method approved by us.

Certain products may not be eligible for returns, including:

  • Consumable Items

For complete details, please refer to our Return & Refund Policy.

7. Prohibited Uses

You agree not to use ovyza.com for any unlawful or unauthorized purpose.

You must not:

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to our website

  • Upload harmful software, viruses, or malicious content

  • Use our website for fraudulent activities

  • Copy, reproduce, or misuse our website content without permission

We reserve the right to restrict access to users who violate these terms.

8. Intellectual Property Rights

All content on ovyza.com, including logos, images, text, graphics, designs, and other materials, belongs to ovyza.com or its licensors and is protected under applicable intellectual property laws.

You may not use, copy, distribute, or modify our content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, ovyza.com shall not be responsible for:

  • Indirect or consequential losses

  • Delays caused by third-party service providers

  • Website interruptions or technical issues

  • Losses resulting from misuse of products or services

Our total liability, where applicable, shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed and interpreted according to the laws of India.

Any disputes arising from the use of ovyza.com or purchase of products shall be subject to the exclusive jurisdiction of the courts located in:

India

11. Changes to These Terms

We may update or modify these Terms of Service from time to time. Updated terms will be posted on this page with the revised date.

Your continued use of ovyza.com after changes are posted means you accept the updated terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: ovyza.com
Email: info@ovyza.com
Address: Nagvara, Near HKBK College Bangalore KA 560045

Thank you for choosing ovyza.com. We appreciate your trust and are committed to providing a reliable and transparent shopping experience.