Privacy policy

Privacy Policy

Last Updated: July, 1st 2026

Welcome to ovyza.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using ovyza.com, you agree to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand how your information is handled.

1. Information We Collect

When you visit or shop on ovyza.com, we may collect certain information to provide and improve our services, including:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment and transaction details

  • Account details (if you create an account)

  • Any information you voluntarily provide while contacting us

Automatically Collected Information:

  • IP address

  • Browser type and device information

  • Website usage data

  • Pages visited and time spent on our website

  • Cookies and similar tracking technologies

We collect only the information necessary to provide a smooth shopping experience, process orders, improve our website, and support our customers.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and deliver your orders

  • To communicate order updates, shipping details, and customer support responses

  • To provide customer service and resolve issues

  • To improve our products, website, and shopping experience

  • To personalize your experience on our website

  • To send promotional offers, updates, or marketing communications (where permitted)

  • To prevent fraud, misuse, and security threats

  • To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Cookies

Our website, ovyza.com, uses cookies and similar technologies to improve your browsing experience.

Cookies are small files stored on your device that help us:

  • Remember your preferences

  • Understand how customers use our website

  • Improve website performance

  • Provide relevant content and services

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features and functionality of the website.

4. Third-Party Services

We may use trusted third-party service providers to help us operate our business and provide services to you, such as:

  • Payment gateway providers

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics and marketing tools

  • Customer support services

These third parties may have access to certain information only to perform services on our behalf and are required to protect your information according to applicable laws and their privacy policies.

Examples of third-party services may include:

  • Payment processing services

  • Shopify or e-commerce platform services (if applicable)

  • Google Analytics or similar analytics tools

  • Advertising and marketing platforms

We recommend reviewing the privacy policies of third-party services you interact with.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We use appropriate security practices to safeguard customer information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Customer Rights

Depending on applicable laws, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal requirements)

  • Withdraw consent for certain data processing activities

  • Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Store Name: ovyza.com
Email: info@ovyza.com
Address: Nagvara, Near HKBK College, Bangalore 560045

We are committed to protecting your privacy and providing a safe and trustworthy shopping experience.